SOUTH DEERFIELD, Mass.–Harlan Kent, CEO of Yankee Candle will journey through the inner workings of his company on the CBS television show “Undercover Boss” tonight.
During his time undercover Kent worked in a variety of positions, including at the company’s flagship store in South Deerfield, Mass., and other locations across the country. Working side by side with retail employees and experiencing their daily responsibilities allowed Kent to observe the company from a different perspective and connect with employees from the position of a peer.
“It was amazing to experience what it’s like to be part of the everyday team that creates the beloved products and ‘scentsational’ customer experiences we are so well known for,” Kent said. “I learned that we have incredibly passionate employees that care deeply about what they do—they are the very heart of who we are and why folks love Yankee Candle.”
“Undercover Boss” follows a different executive as they leave the comfort of their corner office for an undercover mission to examine the inner workings of their companies. While working beside their employees, they see the effects that their decisions have on others, where the problems lie within their organizations and get an up-close look at both the good and the bad while discovering the unsung heroes who help make their companies run. It’s on tonight at 8 p.m.